Please read this before you buy. It explains transfers, what happens if you cannot attend, and what happens if we change or cancel the Event.
Huu ni muhtasari kwa urahisi wa kusoma. Masharti kamili yako hapa chini.
The Female Founders Marketplace (the “Event”) is an initiative of SheFound, held in Dar es Salaam, Tanzania. These terms apply when you buy a ticket, exhibition package or booth (a “Ticket”) for the Event. Tickets are sold through our payment partner, Selar. By completing a purchase you agree to these terms, so please read them before you pay.
These terms apply to Tickets bought on or after 2 November 2026. Tickets bought earlier are governed by the information that was shown to the buyer at the time of purchase.
Please give us a correct email address and phone number when you buy. We use them to send your confirmation and ticket information. Tell us straight away if they change. Please also follow our website and social media for news about the Event, because that is where we announce any change.
You can transfer your Ticket to another person at no cost. Email marketplace@shefound.africa with your order details and the new attendee’s full name, email and phone number at least 4 days before the Event begins. We will confirm the transfer by email.
Tickets are non-refundable. We do not refund a Ticket if you:
When you buy a Ticket, we reserve a place for you and commit to catering, materials and production for every ticket holder. These costs cannot be recovered if a place goes unused.
Credit as a courtesy. If you tell us in writing at least 7 days before the Event that you cannot attend, we may offer a one-time credit towards a future edition. A credit is offered at our discretion and is not a right.
Date or venue. If we change the date or venue of the Event, we will announce it publicly on this website and on all our social media platforms. By buying a Ticket, you agree that this public announcement is how we notify you, and that you will follow our website and social media for updates.
From the day we announce the change you have 7 days to ask for a full refund if the new date or venue does not suit you. Email marketplace@shefound.africa with your order details. If you do not ask within 7 days, your Ticket stays valid for the new date and section 5 applies to it.
Programme and speakers. Sessions, speakers and the running order may change. These changes on their own do not entitle you to a refund, unless the Event as a whole is substantially different from what we advertised when you bought your Ticket.
If we cancel the Event and do not reschedule it, we will refund the full price you paid for your Ticket within 30 days, to the payment method you used. If we reschedule instead of cancelling, section 6 applies.
If the Event cannot go ahead as planned because of something beyond our reasonable control, such as severe weather, government action or restrictions, security concerns, a public health emergency, or a power or venue failure, we may move, shorten or change the format of the Event. We will tell you as soon as we reasonably can, and sections 6 and 7 apply.
An Exhibition Ticket includes a booth and two team passes. The booth is reserved for your business and is non-refundable if you decide not to exhibit or do not set up. You may transfer it to another business with our written approval at least 4 days before the Event begins. If a booth is unoccupied when the Event opens, we may use the space for the benefit of the Event. Team passes can be transferred to other people under section 4.
We may refuse entry to, or remove, anyone who behaves in a way that is unsafe, disruptive or discriminatory, or who cannot show a valid Ticket and matching ID. No refund is due in that case. Please follow the venue’s rules.
The Event is photographed and filmed. By attending, you agree that we may use images in which you appear to promote the Event. If you do not want to appear, please tell a member of our team at the Event.
We use the details you give us to manage your Ticket, send Event updates and meet our legal obligations. We do not sell your personal data. Payments are processed by Selar under its own terms and privacy policy, and we do not see or store your card details. To ask about, correct or delete your information, email marketplace@shefound.africa.
Nothing in these terms limits any right you have under Tanzanian consumer protection law, or under any other law that cannot be waived. If any part of these terms is found to be unenforceable, the rest still applies. These terms are governed by the laws of the United Republic of Tanzania.
Email marketplace@shefound.africa with your name, order number and the email address you used to buy. We aim to reply within 5 working days.
We may update these terms from time to time. The version shown on this page when you buy your Ticket is the version that applies to that purchase. The effective date is shown at the top of the page.
